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WorkBuddy

Technical Issues

Learn how to resolve common Workpal access and technical issues

Last updated 27 August 2026

I can't find my agency (MINDEF/SAF) on Workpal. What should I do?

Please ensure your app is updated to the latest version. When selecting your agency, look for MINDEF/SAF.

If the issue persists, go to Workpal, tap "IT Support", select "Book CoWork & Resource", tap "Other Book CoWork & Resource-related issues", and select "Report IT issue to FormSG".

You will be directed to an external form to input your details and report the issue through FormSG.

Can I still use the Book app after 31 Mar 2026?

No. The Book app will cease operations on 31 Mar 2026 at 6pm. All bookings from 1 Apr 2026 onwards must be made through the Workpal mobile app.

Can I book resources via the web browser instead of the mobile app?

Workpal does not have a web browser version; therefore, bookings can only be made through the mobile app.