Booking-Related Queries
Find answers to common questions about making , managing and transitioning bookings from the Book app to Workpal
What happens to my bookings from 1 May 2026 onwards?
You will need to rebook these manually on Workpal after it launches on 1 Apr 2026. We recommend noting down your existing bookings from 1 May 2026 onwards in the Book app so you can rebook them on Workpal.
Can I still make advance bookings on Book app for dates after 1 Apr 2026?
No. Since 15 Jan 2026, the Book app no longer accepts bookings for 1 Apr 2026 onwards. All bookings will be allocated on a first-come, first-served basis when the platform launches on 1 Apr 2026 at 12am.
Will my existing bookings for 1 to 30 Apr be accessible on Workpal?
Yes. Existing bookings for transitioning resources from 1 to 30 Apr will be accessible through Workpal after it goes live.
How do I make a resource booking on Workpal?
Please refer to our video guide on making bookings (opens in new tab).
I need to deconflict a booking but cannot see who booked the resource. This information was available in Book - why is it unavailable on Workpal?
We understand this is inconvenient and have requested GovTech to add a feature showing who booked each resource, which they're implementing for MINDEF/SAF. In the meantime, please submit your query at https://go.gov.sg/contactrb (opens in new tab) for assistance with identifying the employee.
